Contato
Agradecemos seu interesse! No momento, não estamos aceitando novas candidaturas para esta vaga, mas temos várias outras oportunidades esperando por você.
25/11/2020 | 1 Vaga
Descrição
Experience working with enterprise web application production (Apache and Tomcat) environments
· ITIL knowledge, certification is considered a bonus
· Working via a ticketing system
· Good communication skills
· Professional proficiency in English
· OS Linux knowledge
· Familiarity with web based solutions (applications)
· Basic knowledge about protocols and standards
· Working experience on Linux console and editors
· Knowledge of security aspects on systems
· Familiarity with HA solutions
· Basic knowledge about Cloud based systems
· Basic knowledge of middleware solutions is considered as an asset
· Troubleshooting and problem solving skills
· Familiarity with IT processes
· Relevant tools experience:
ServiceNow (Case & Incident)
Wiki (Knowledge Management)
Service Provider Cockpit (SPC)
Dynatrace (Monitoring)
Splunk (Logs analysis)
Catchpoint (Monitoring)
· ITIL knowledge, certification is considered a bonus
· Working via a ticketing system
· Good communication skills
· Professional proficiency in English
· OS Linux knowledge
· Familiarity with web based solutions (applications)
· Basic knowledge about protocols and standards
· Working experience on Linux console and editors
· Knowledge of security aspects on systems
· Familiarity with HA solutions
· Basic knowledge about Cloud based systems
· Basic knowledge of middleware solutions is considered as an asset
· Troubleshooting and problem solving skills
· Familiarity with IT processes
· Relevant tools experience:
ServiceNow (Case & Incident)
Wiki (Knowledge Management)
Service Provider Cockpit (SPC)
Dynatrace (Monitoring)
Splunk (Logs analysis)
Catchpoint (Monitoring)
Requisitos
Área: Sistemas
Plataforma: ITIL
Especialidade: Suporte
Nível: Pleno
Vagas Relacionadas
