Analista de Suporte

Requisitos / conhecimento necessários.
The ideal candidate will perform day to day support and maintenance, work with the functional team to develop solutions in ServiceNow PPM, and coordinate support and development efforts within the admin team.
This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
They will be working closely with the ServiceNow functional team to build requested items and tasks, using workflows to manage processes from the customer to the fulfillment teams.
Responsibilities also include monitoring the health, usage, and compliance of ServiceNow as well as develop system integrations among end customer and process automation (In development).

Required:
*NowPlatform / ServiceNow
Noção funcionamento/uso REST/SOAP API
Javascript/HTML/Ajax/
Inglês Avançado
Espanhol Básico
Capacidade analítica (Root cause high level analysis)
Diferenciais:
Certificado -> Service now System Administration